About

Megan Miedema is a Director of Customer Success, Mid-Market at g2, with over 16 years of relevant experience in the software industry. Her LinkedIn headline reads, "Making the business of software a little kinder," which speaks volumes about her approach to work. Megan believes that planning can make the impossible possible, and she has made many plans in her life. However, she has also learned that no matter how hard you try, things often have a way of going sideways. That's when the fun starts, and the best stories and biggest moments of growth come when life forces you to go off plan. Megan's current role at g2 involves managing customer success for mid-market clients, ensuring they have a positive experience with the company's software products. She has previously held roles such as Manager, Mid-Market Customer Success and Strategic Customer Success Manager at the same company. Megan's experience in customer success has given her a deep understanding of what it takes to make customers happy and how to build long-lasting relationships with them. Megan's education history includes a Loyola Mini-MBA Certificate in Business Administration and Management, General from Loyola University Chicago, a Product Management Bootcamp from General Assembly, and Advertisng/Marketing studies from IAAS 4A's Medill. She holds a Bachelor of Science in Political Science and Government and a Bachelor of Arts in Political Science from Grand Valley State University. Megan's education has given her a well-rounded perspective on business and marketing, which has helped her excel in her career. Overall, Megan is a kind and thoughtful professional who understands the importance of planning and customer success in the software industry. With her years of experience and education, she is well-equipped to handle any challenge that comes her way.