About

Meghna Thakur is a highly experienced Manager in Customer Success with over 6 years of experience in the tech industry. She is currently working at Pramati Technologies as a Manager of Customer Success. Her passion for boosting customer happiness has led her to excel in her role, where she enjoys meeting new people, building relationships, finding solutions, helping customers achieve desired outcomes, and contributing to business success. As a Customer Success professional, Meghna believes in being proactive, efficient, and sincere. She is a self-motivated individual who is always looking for ways to improve the customer experience. Her ability to understand customer needs and provide solutions has made her an invaluable asset to her current and past companies. Prior to her current role, Meghna worked at Itilite as a Customer Success Manager. She has also held the position of Manager - Customer Success at Pramati Technologies in the past. Meghna's experience in Customer Success spans across multiple industries, including technology, where she has been able to develop a deep understanding of customer needs. Meghna holds a PGDM in Marketing from Alliance University and a Bachelor of Engineering in Computer Science from PES University. Her educational background has equipped her with the necessary skills to excel in her current role. With 4.87 years of relevant experience in Customer Success, Meghna is a highly competent and skilled professional who is committed to delivering exceptional customer service. She is a proactive problem solver who is always looking for ways to improve the customer experience and contribute to business success.