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Moonish Raza
Design, Development and Operations - Cloud Contact Center CCaaS, Amazon Connect, Genesys Cloud CX , Engage / Avaya / AWS LEX, IVA, IVR, Dialer, Verint
Education Overview
• rajeev gandhi technical university
Companies Overview
• dhl
• intuit
• dxc technology
• verifone
• avaya
• accenture
Experience Overview
17.8 Years
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Experience
Skills
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Administrative
Amazon Web Services (AWS)
analytics
Application Development
Application Programming Interfaces (API)
architecture
Automation
AWS Lambda
Backend
CMS
Communication
Content Management Systems (CMS)
CRM
Customer Relationship Management (CRM)
Customer Service
Debugging
Design
designer
disaster recovery
dotNET
Grafana
Incident Management
infra
Infrastructure
Integration
Interpersonal Skills
IP
Microservices
oauth
operations
Operations Management
optimization
Presentations
Problem solving
Representational State Transfer (REST)
REST
REST APIs
Routing
Salesforce
Scrum
Search
servers
Software Engineer
System Design
Technical Documentation
Technical Support
Usability
Web
Web Services
Contact Details
Email (Verified)
mooXXXXXXXXXXXXXomMobile Number
+91XXXXXXXX88Education
rajeev gandhi technical university
Bachelors of Engineering
2002 - 2006
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