About

Mukesh Dewangan is a skilled Staff Software Engineer at Fivetran with over 11 years of experience in the software engineering industry. He has a demonstrated history of working in highly modular and rapidly scalable services, making him a valuable asset to any team. Mukesh's technical expertise includes algorithms, object-oriented programming (OOP), design patterns, C#, and the Azure Cloud Platform. He has worked on various projects, including Omnichannel for Dynamics 365 Customer Service, where he leveraged Azure Cloud platform services to solve complex problems related to customer service engagement domain. He has also implemented Prechat survey for Chat channel, developed microservices on Azure, and used Bing Maps API to get the geographic location to route to location-specific agents, among other things. Mukesh has worked for renowned companies such as Microsoft and Adobe, which has given him a wealth of experience in the industry. In his previous role as a Senior Software Engineer at Fivetran, he was responsible for developing and implementing solutions for complex problems. He has also served as a Software Engineer-II at Microsoft, where he played a key role in the development of the Omnichannel for Dynamics 365 Customer Service project. Mukesh holds a Bachelor of Technology (B.Tech.) in Computer Science from the National Institute of Technology. He is a strong engineering professional with a passion for software engineering and a desire to learn and grow in his field. Mukesh's tech stack includes Software Engineering, Senior Software Engineering, Azure, and Microservices. He is a highly motivated individual who is always looking for new challenges and opportunities to expand his skillset.