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Mukesh Pal
Engineering/Production Support Manager | Enabling Collaboration, Delivering Values
About
Mukesh Pal is a highly motivated and experienced software development manager with over 12 years of experience in development, support, testing, and product management. He is an agile practitioner who follows Scrum in development and Kanban in support. Mukesh is currently working as a Software Development Manager at AppDirect, where he leads a team of 18 self-organized software engineers towards the common goal of delivering high-quality products that add value to the customer. Mukesh's expertise lies in building self-organized, empowered, and productive agile teams. He has successfully led the growth of his team from 3 to 18 members, and his excellent interpersonal skills have resulted in an attrition rate of below 10%, which is significantly lower than the industry average of 21%. Mukesh is an excellent scrum master who removes any impediments that the team may face and ensures on-time delivery of user stories. Mukesh collaborates closely with product owners, UX, QA, technical writers, solution architects, and DevOps teams to deliver features within regular release cycles. He reviews the product backlog with the product manager for sprint planning, actively tracks sprint progress using burn down charts, and leads regular sync-ups with senior leadership to share the progress of the project. Mukesh is also responsible for the end-to-end hiring process for his team. He manages recruitment drives and continuously improves the process to ensure that he hires the best talent. He conducts regular 1x1 with team members for continuous feedback and improvements and has created an interactive and engaging onboarding plan to make new joiners productive as soon as possible. Mukesh's technical expertise includes software engineering, testing, product management, Java, SQL, DevOps, AWS, Jenkins, Azure, RabbitMQ, Docker, Spring, UI, Blockchain, Selenium, CI/CD, SDET, microservices, GCP, and web. He has previously worked as a Senior Software Engineer and Senior Automation Engineer at AppDirect, where he introduced agile practices in his team and improved test coverage and reduced seepage to production. Mukesh holds a Bachelor of Engineering degree in Computer Science from Rajiv Gandhi Prodyogiki Vishwavidyalaya. He is a young leader who is passionate about enabling collaboration and delivering value to his customers. With 13.70 years of relevant experience, Mukesh is an asset to any organization looking to build high-performing teams and deliver quality products.
Education Overview
• rajiv gandhi prodyogiki vishwavidyalaya
Companies Overview
• delhivery
• appdirect
• cognizant
• aci worldwide
Experience Overview
11.9 Years
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Experience
Skills
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Amazon Web Services (AWS)
Application Programming Interfaces (API)
Automation
Azure
banking
Bitcoin
Blockchain
business development
Business Process Improvement
CI/CD
Collaboration
Communication
Couchbase
customer satisfaction
Data Center
Delegation
DevOps
Docker
E-commerce
Education
Emotional Intelligence (EQ)
Enterprise Software
finance
GitHub
Google Cloud Platform (GCP)
Hibernate
Hiring
ITIL
Java
Jenkins
Jira
Kanban
Leadership
Log4j
manual testing
Microservices
Microsoft Azure
MySQL
open source
Payments
Problem solving
Process Improvement
Product Management
product manager
Program Management
Project Management
QA Automation
quality assurance (QA)
R
RabbitMQ
Recruiting
requirements analysis
Robotic Process Automation (RPA)
SaaS
Scrum
SDET
sdlc
security
Senior Software Engineer
Software Development Life Cycle (SDLC)
Software Engineer
Splunk
Spring
SQL
Talent Management
test
Test Automation
test cases
Test Management
testing
TestNG
Time Management
ui
Unix
User Experience (UX)
Web
Contact Details
Email (Verified)
mukXXXXXXXXXXXXXXXXomMobile Number
+91XXXXXXXX96Education
rajiv gandhi prodyogiki vishwavidyalaya
Bachelor of Engineering (B.E.)
2004 - 2008
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