About

Narasimha Raju is a highly experienced L2 and L3 Production Support professional in the Banking domain. He is currently working as a Senior Software Operations Engineer at Wells Fargo, where he is responsible for supporting critical business applications and ensuring their stability. With over 10 years of experience in the industry, Narasimha has developed a deep understanding of the banking domain and has become an SME in related applications. Narasimha is a proactive and skilled professional who excels in performing maintenance activities and engaging in automation. He is also experienced in performing root cause analysis and remediation, which has helped him to quickly resolve issues and prevent them from reoccurring. He has handled triages, on-call support, incident, problem, and change management, which has given him a well-rounded understanding of the support process. In addition to his current role at Wells Fargo, Narasimha has also worked at BA Continuum India Pvt. Ltd. and Tech Mahindra. At BA Continuum India Pvt. Ltd., he worked as an Analyst 1, while at Tech Mahindra, he worked as a Software Engineer, supporting GE operations application support. Narasimha's technical skills are highly impressive. He has expertise in Java, Splunk, AppDynamics, Oracle, and Unix, which has helped him to resolve complex issues and ensure the stability of the applications he supports. He is a skilled software engineer and has a deep understanding of the technical aspects of his role. Overall, Narasimha is a highly skilled and experienced L2 and L3 Production Support professional with a deep understanding of the banking domain. He is proactive, skilled, and highly experienced, making him an asset to any organization.