About

Navaneethakrishnan M is an experienced Customer Success Lead with over 6 years of relevant experience in the industry. Currently working at zoominfo, Navaneethakrishnan is responsible for ensuring customer satisfaction and retention, as well as driving revenue growth through upselling and cross-selling strategies. Prior to his current role, Navaneethakrishnan worked at freshworks, where he held the positions of Customer Retention Specialist and Customer Retention Associate. In these roles, he developed and executed successful customer retention strategies, resulting in increased customer satisfaction and revenue growth. Navaneethakrishnan holds a Bachelor of Engineering degree in Mechanical Engineering from the Karpagam Institute of Technology. He also completed his HSC in Mathematics and Computer Science from Bharathi Matric. Hi. Sec. School and his SSLC in General Studies from Bharathi Matric Hi Sec School. With his strong background in customer success and retention, Navaneethakrishnan is a valuable asset to any organization looking to improve customer satisfaction and drive revenue growth. His expertise in developing and executing successful retention strategies, coupled with his excellent communication and problem-solving skills, make him a highly effective leader in the customer success space.