About

Naveen Kumar N is an Associate Director of Engineering at Whatfix with over 20 years of experience in IT/Telecom. He is a seasoned professional with extensive experience in software development, project/platform management, and the ability to support multiple simultaneous projects and product versions. Naveen has a strong customer service attitude, exceptional organizational and people management skills, technical competency, and communication skills. He has extensive experience in project planning, scheduling, control, execution, release management for multiple customers, controlling project metrics, configuration, and risk management. Naveen excels at communicating, coordinating, and negotiating with all stakeholders. He has expertise in analysis, design, implementation, and testing of Telecommunication Network Management software using object-oriented analysis and design techniques with client/server architecture. He is also an expert in building C++/Java based applications. Naveen has a proven track record of delivering multiple products/versions with zero schedule variance, high quality, and minimal attrition. He has experience working in different functional teams, including development, system engineering, and test. Naveen is a certified PMP and Lean Six Sigma Green Belt Professional. Currently, as an Associate Director of Engineering at Whatfix, Naveen is responsible for end-to-end ownership of CMF PMS test team deliverables. He is responsible for certifying the quality of PMS projects, reducing network issues by less than 50%, automation improvement for PMS, customer interaction, and improving the voice of the customer. He is also responsible for interacting with IP and Access test teams and taking complete ownership of BT and MBNL testing. Naveen's past work experience includes being a Senior Manager at Amadeus, where he was responsible for end-to-end ownership of the project, on-time delivery with high quality, customer interaction, project planning, risk management, cross-functional team interaction, and people management. He was also a Director at Huawei, where he handled Data Center (V1R1 to V2R7) and Quick Step projects. He was responsible for on-time delivery with high quality, customer interaction, software requirement collection, complete technical ownership for requirements, design, and code, coding of critical requirements/modules and defect fixing, development team activities planning, tracking, risk management, and people management. Naveen holds a Bachelor of Engineering (BE) in Electronics and Communication Engineering from B. M. S. College of Engineering. His technical skills include Java, software engineering