About

Navneet Mishra is an experienced Information Technology Engineer with a Master’s Degree in Computer Science from Jaipur National University. He is currently working as a Senior Software Engineer Team Lead at eInfochips (An Arrow Company) where he manages 20+ resources across the globe and is responsible for 24x7 DevOps and NOC operations. Navneet is skilled in Linux, AWS, VMware, Docker, K8s, Windows, Strong Troubleshooting, Performance Management, and System Administration. At eInfochips, Navneet is engaged with customers on weekly, monthly, and quarterly business review meetings. He is responsible for production monitoring alerts implementation & analyzing on a daily basis on different platforms like Instana, Grafana, Slack & Splunk. Navneet creates AWS infrastructure using Terraform scripts and engages with multiple teams for smoother delivery on a daily basis. He is also responsible for participating in crisis calls 24x7 and ensuring resolution within SLA. Navneet is primarily focused on security and patch management on all AWS infra and leads internal projects for EOL support. Navneet is actively participating in RCA and MTTI calls for environment management and is pushing his team to enhance their skillsets and complete technical certification once a year. He is also responsible for managing training plans and soft onboarding of new resources. Navneet creates daily, weekly, monthly, and quarterly reports and reviews them with customers. He analyzes monthly metrics and provides various pain areas to customers for improvement. Navneet has previously worked as an Engineer at eInfochips where he was responsible for IT & VMware Infra while ensuring high availability. He has also worked as a Technical Support Engineer at Panamax where he managed tech-support work as well as clients infrastructure and ensured stable and smooth operations. Navneet's tech stack includes Software Engineer, AWS, infra, Terraform, DevOps, Docker, product manager, and MySQL. He has 4.35 years of relevant experience.