About

Navraj S is a highly skilled Customer Success professional with over 8 years of experience in the tech industry. Currently serving as the Team Lead for Customer Success at BrowserStack, Navraj is responsible for ensuring that customers are able to effectively use the platform's testing infrastructure. He has a proven track record of solving complex customer issues through his method of applying first principles. Prior to joining BrowserStack, Navraj worked at DigitalOcean as a Developer Experience specialist. In this role, he helped developers, startups, and SMBs deploy and scale their applications using the company's affordable cloud infrastructure. He also worked at Whatfix as a Customer Success Manager, where he helped process and product owners create and deliver personalized learning to end-users. Navraj holds a BE degree in Electrical and Electronics Engineering from Manipal Institute of Technology and completed his All India Senior School Certificate Examination (AISSCE) in Science from the Central Board of Secondary Education. Navraj is highly skilled in test infrastructure and QA, and has a deep understanding of the tech industry. He is passionate about solving customer success challenges and helping organizations achieve predictability and scale. Navraj's expertise and experience make him a valuable asset to any organization looking to improve their customer success operations.