About

Neel Parikh is a highly analytical and process-oriented Business Analyst at Amazon, with a passion for conducting data mining, data demonstrating, measurable examination, business intelligence gathering, and working with SQL. He has in-depth knowledge of database types and big data capture, curation, control, and representation. Neel is an aggressive learner and has a strong decision-making ability. He is a team player with excellent time management and detail-oriented skills. Neel has expertise in various analytical tools such as R, Python, Pandas, NumPy, Matplotlib, Regression, SAS, predictive analytics, and time series. He is proficient in MS SQL Server, NoSQL Database (graph database), MySQL, AWS EC2, Amazon Redshift, Tableau desktop, Microsoft Power BI, D3, Jupyter notebook, Gephi, and Plotly. He has experience in working with Talend (Talend Open Studio, Talend Data Integration), Microsoft SQL Server Integration Services (SSIS). At Amazon, Neel works as a Business Analyst and is responsible for managing data, writing SQL queries to pull data from disparate databases, and conducting data analysis to support the needs of the recruiting leadership team. He creates reports and manages processes to assure the best way to reflect data in meaningful ways which end-users act on it. Neel also turns data into business insights by working on SQL Workbench/J and providing various insights. He presents information into core and scalable reports that facilitate decision-making for recruiting and business leaders. Neel explores data for insights about the opportunities and bottlenecks in the recruiting process. Neel has previously worked at Abbvie as a Workforce Management - Real Time Analyst (RTA) and Business Analyst. At Abbvie, he was responsible for real-time analysis of service levels for all queues of agent’s performance from several teams at all sites, driving real-time adherence to the expected capacity against the actual performance to achieve service levels and efficiency metric goals, forecasting weekly and monthly VO (Virtual observer) and by performing analysis from Five9 reports and predicting and analyzing the whole week call volume, and leading a project for Executive Dashboard (Real-time) for the leadership so that they can view the whole contact center data in one place. Neel has a Master's degree in Data Analytics from the University of Central Florida and a Bachelor of Engineering - BE in Computer Engineering from Sardar Vallabhbhai Patel Institute of Tech., Vasad.