About

Neelam Agrawal is a seasoned professional with over 7 years of experience in the technology industry. As a Senior Product Trainer at Whatfix, she is responsible for customer and partner enablement on a global level. She has a solid background in software engineering and web development, which has helped her to excel in her current role. Neelam has worked with several reputable companies in the past, including IBM, where she served as a System Software Engineer. During her time at IBM, she was responsible for ensuring the quality release of the AIX operating system p series v5. Additionally, she designed and developed a web-based tool that enhanced her team's productivity. She was also responsible for delivering updates to management on progress, risks, and mitigation plans. Prior to joining IBM, Neelam worked as a Guest Lecturer at CMR Centre for Business Studies in Bangalore. She taught computer and IT subjects to MBA and BBA classes, with batch sizes of up to 80 students. The subjects she tutored included Introduction to Computers, Management Information System, and Computer Centre Management. Neelam holds a Master of Computer Applications degree from SNDT Women's University, where she specialized in Computer Science. She also holds a Master of Business Administration degree from Symbiosis Centre for Distance Learning, where she focused on Operations Research. Neelam's technical expertise includes software engineering and web development. She has a deep understanding of the technologies involved in these fields and is always eager to learn more. She is also an excellent communicator and has a talent for explaining complex technical concepts to non-technical audiences. Overall, Neelam Agrawal is a highly skilled professional with a wealth of experience in the technology industry. She is passionate about her work and is always striving to improve her skills and knowledge.