About

Neha Parasar is a seasoned Senior Software Quality Assurance Engineer with over 7 years of experience in the information technology industry. She has a demonstrated history of working with business, system analysts, and application developers to understand system requirements and ensure the delivery of business-critical cloud applications/solutions with the highest quality and minimal downtime. Currently working at ServiceNow as a Senior Software Quality Assurance Engineer, Neha is responsible for participating in scrum teams to define and refine unit, integration testing, and performance benchmarking/testing. She creates, executes, and maintains scripts and tools for various testing frameworks and drives test automation to ensure repeatable tests are always automated. Neha also implements, collects, analyzes, and reports team and project metrics that demonstrate business value and show continuous improvement. Additionally, she performs functional and automated testing on CRM applications integrated with ServiceNow/Cloud platform-based custom applications and enhances existing test automation frameworks with the latest capabilities. Prior to her current role, Neha has worked with Oracle India Pvt Ltd as a Quality Assurance Engineer, where she gained thorough knowledge of how applications are developed, maintained, and how new features are added and existing features are enhanced in any environment. She has also worked in Cognizant Technology Solutions and was involved in testing middleware services using SAP tools and checking the integration of data using SFDC, Tibco Apache server, and was involved in performance testing, Automation testing using a hybrid framework test case writing, provide sign-off to customer issues - using tools JIRA, SPIRA, Selenium, WinSCP, Tibco/Apache Server, SFDC, SAP. Neha holds a Bachelor of Engineering (BEng) degree in Computer Science from Lovely Professional University. She is skilled in QA, Test, SDET, Integration, and Selenium with a relevant experience of 8.70 years.