About

Nicole O'Hallaron is an accomplished Manager of Customer Success Engineering at Segment with over 15 years of experience in the field. She has a proven track record of leading successful teams and ensuring customer satisfaction. Nicole's career began after graduating from the University of Virginia with a Bachelor of Science in Systems Engineering. She started as a Lead Client Support Engineer at Opower and quickly moved up to become a Manager of Client Support. In these roles, she honed her skills in customer service, team management, and technical problem-solving. Currently, Nicole is responsible for managing the Customer Success Engineering team at Segment. She ensures that her team is providing excellent support to customers and helping them achieve their goals with the company's products. Her expertise in engineering and customer service has helped her to build a team that delivers results while maintaining a high level of customer satisfaction. Nicole's education and experience have given her the ability to communicate complex technical concepts to customers and team members alike. She is a natural leader who inspires her team to achieve their best work. Her attention to detail and dedication to customer success make her an invaluable asset to the Segment team. In summary, Nicole O'Hallaron is a skilled Manager of Customer Success Engineering with a wealth of experience in the field. She has a proven track record of success and is dedicated to ensuring customer satisfaction. Her technical expertise and leadership skills make her a valuable asset to any team.