About

Nidhi Kaul is an accomplished Sales Tech PM with over 8 years of relevant experience. Currently working at LinkedIn, she is responsible for shaping and enabling the global sales organization to be as efficient and productive as possible. Nidhi sets the strategy, roadmap, and feature definition for internal and external sales tools, and performs market research across the competitive tool landscape to develop bespoke sales toolkits. She provides cross-functional leadership between engineering, marketing, sales, and support, and makes critical trade-offs on new features based on value to 15,000 company employees. Prior to her current role, Nidhi worked as a Sales Technology Associate PM at LinkedIn, where she gained valuable experience in managing sales technology projects. Before joining LinkedIn, she worked as a Consultant at Deloitte, where she was responsible for CX management strategy at Medallia. Nidhi enabled businesses to transform customer feedback into actionable insights and executed strategic plans to increase customer loyalty and reduce churn rate. She implemented and automated reporting of key performance indicators to increase Net Promoter Score (NPS) and revenue by tying KPIs to ROI using Medallia software. Nidhi also managed a team of three data analysts and drove program renewals and expansion conversations. Nidhi holds a Bachelor of Science (B.S.) degree in Environmental Economics and Policy from the University of California, Berkeley. She is a highly skilled product manager and research scientist. With her strong technical skills and business acumen, Nidhi is able to bridge the gap between technology and business requirements. She is an effective communicator and collaborator, able to work with cross-functional teams to achieve common goals. Overall, Nidhi is a highly motivated and results-driven professional with a proven track record of success in sales technology and CX management. She is passionate about sustainability and is actively involved in promoting green initiatives at LinkedIn. Nidhi is a valuable asset to any organization looking for a talented and experienced Sales Tech PM.