About

Niharika Ponnapalli is a seasoned Senior Software QA Engineer with over 8 years of experience in the technology industry. She is currently working at ServiceNow, where she has been since April 2017. Prior to this, she worked as a Business Analyst at Wenso from February 2016 to April 2017 and as an Associate Consultant at Principal Global Service from July 2014 to December 2015. Niharika has a strong track record of success in her career, having received the "Best Employee" award in 2016. She is skilled in handling multiple priorities with a bias for action and has a genuine interest in personal and professional development. She has excellent communication, collaboration, and interpersonal skills, with proficiency in grasping new technical concepts quickly and utilizing them effectively. Niharika has a wealth of experience in business architecture, gathering and documenting business and functional and non-functional requirements, identifying opportunities, brainstorming and advising solutions based on the company's service offerings. She is well-versed in Agile and Waterfall methodologies, user story creation, and sprint management in JIRA. She has implemented functionalities by breaking them into epics and creating user stories, story mapping tasks that identify tasks that need to be completed in defined timelines to meet project deadlines. Niharika is also skilled in creating wireframes, flow charts, skeleton mock-ups, and writing detailed Business Requirement documents or Functional Specification Document. She has worked on the User Interface front with different languages and has experience working on the ServiceNow platform. She is well-versed in automation with Selenium and has thorough knowledge in creating test cases and test scenarios. Niharika has a Bachelor of Technology (BTech) in Electronics and Telecommunications Engineering from Cummins College of Engineering. She also completed her 10th standard from Bhashyam. Her tech stack includes QA, test, Java, Selenium, PHP, Bamboo, Mobile, Javascript, Spring, UI, Frontend, Backend, and Web.