About

Nikhil Mohan is a Program Manager at Amazon, working in middle mile operations for the NA region. With an MBA in Operations and 4 years of experience in operations, people management, process optimization, vendor management, customer experience, and stakeholder management, Nikhil has established himself as a seasoned professional in the industry. Prior to his MBA, Nikhil worked for 1.8 years in software development and has expertise in .Net, C#, and SQL. He is also certified in Lean Six Sigma (Green Belt), which has given him an edge in process optimization. Nikhil has worked with some of the top companies in the industry, including OYO and Byju's Learning App, where he held the positions of Operations Manager and Associate Consultant, Operations, respectively. In his current role at Amazon, Nikhil has been responsible for managing complex supply chain operations, ensuring timely delivery of goods, and improving the overall efficiency of the system. Nikhil's educational background includes a Master of Business Administration (M.B.A.) in Operations and Marketing from Amrita School of Business and a B.Tech in Electrical and Electronics Engineering from the University of Kerala. He has also honed his skills in SQL, software engineering, and testing, which makes him a well-rounded professional. With 5.52 years of relevant experience, Nikhil is a highly skilled and motivated professional who is always looking for ways to improve processes and deliver results. He is a team player who is passionate about delivering exceptional customer experiences and ensuring that stakeholders are always satisfied.