About

Nikhil Rohera is a Senior Tech Operations Analyst at Ameriprise Financial Services, with over 6 years of experience in Telecom, Investment Banking & Compliance management and regulatory reporting. He is a hardworking and fast learner who loves to work in a challenging and healthy environment to gain new skills and knowledge. Nikhil is passionate about mental health awareness and climate change, and has worked as an Operations Officer at Climatenza Solar, where he analyzed and researched different market trends in energy requirements of various industries in India and Chile. He created sales leads through networking and cold emailing, managed relationships with suppliers and clients, and developed operating plans and objectives commensurate with organizational goals. Nikhil also participated actively in the design, development, testing, and implementation of marketing strategies, and represented the company at various startup events including Paris Peace Forum. In his previous role as a Production Support Analyst at Publicis Sapient, Nikhil worked on projects such as CMRS (Compliance Management Reporting Systems) and AGTB-Managed Services for Anglo Gulf Trade Bank. He worked closely with internal/external stakeholders, development architects/managers & developers across locations to ensure timely delivery, and provided application support during out of office hours and worked in rotational shifts. Nikhil also managed incidents, service requests, and changes using ServiceNow and JIRA ticketing tools, and monitored and managed virtual machines through Microsoft Azure and Nagios monitoring solution. He developed PowerShell scripts to reduce manual effort in creating VM-related reports and had an expert understanding of financial reporting lifecycle across various trade repositories. Nikhil holds a Bachelor's degree in Production Engineering from NIT Agartala. He has experience working with Azure, infra, and test tech stacks. With his relevant experience of 6.85 years, Nikhil is a skilled professional who is always eager to learn and grow in his career.