About

Nithesh Kumar J is an experienced IT Desktop Support Engineer with a Bachelor's degree in Computer Applications (BCA) and CCNA certification. He has a total of 3.44 years of experience in the IT industry, with 2.5 years spent as an IT Desktop Support Engineer in a BPO and his current role as an IT Desktop Support Engineer at Bank of America. Nithesh has a strong background in desktop support and troubleshooting, with expertise in resolving hardware and software issues, configuring and maintaining systems, and providing technical support to end-users. He is skilled in working with various operating systems such as Windows, Linux, and MAC OS, and has experience in managing Active Directory, Exchange, and Office 365. Prior to his current role, Nithesh worked as an IT Support Technician at Radical Minds Technologies Pvt. Ltd., where he gained valuable experience in managing IT infrastructure, installing and configuring software and hardware, and providing technical support to clients. In addition to his professional experience, Nithesh has a solid educational background, having completed his BCA with a specialization in Desktop Support Engineering from Wisdom Gates Matriculation and High School. Nithesh is a dedicated and detail-oriented professional with excellent communication and problem-solving skills. He is passionate about technology and is constantly seeking opportunities to expand his knowledge and skills in the field of IT.