About

Nitin Deshmukh is a highly experienced business analysis and program management professional with 21 years of experience in gap analysis, requirement analysis, and financial services at large corporate. As a Program Manager at Reliance Industries Limited, he has demonstrated deep expertise in using his business analysis and program management skills to build out the data and reporting infrastructure from the ground up to provide real-time insight into the product, marketing funnel, and business KPIs. Nitin also prepares operational reports to find areas of improvement in annual incremental revenue. Currently, Nitin works as a Business Analyst and Program Management at Reliance Industries Limited, where he is responsible for gathering and updating project materials, forecasting, project documentation, business flows, and lessons learned documents. He also captures the product engineering tasks and ensures the development and testing with QA, tracks the technical progress, and highlights the key progress and blocker points in reports. Nitin interacts with vendors for technical and operational requirements, captures and highlights the key product improvements, and coordinates with internal team members and external team SPoCs regarding the updates, follow-ups, and ETAs. He is also responsible for preparing weekly updates and coordinating the weekly update meeting. Nitin has hands-on experience in managing projects in technical applications and experience in task tracking, scheduling, following-up for completion, and report preparation. He has worked with Agile processes and ensures all scrum processes are used as intended, protects the team, removes barriers to successful implementation, and keeps them focused on the task at hand. Nitin provides technical support to Business Owners during the implementation of new products/services and helps the product owner to maximize productivity and maintain the backlog and release plans. He also publishes reports to ensure the product owner is updated about the team's progress. Nitin's past experience includes working as a Software Specialist at Capgemini, where he prepared high-level process design and low-level process designs & workflows. He also designed B2B processes in the area of telecom fulfillment, assurance & service migration. He has also worked as an Application Support Engineer at Reliance, where he planned & deployed new Release/Product in Production environment and performed UAT for end-to-end checking. Nitin evaluated applications performance and suggested changes for business improvement and strategy for enterprise wire-line business. He also managed various change requests and raised the bug/defects against other applications as per requirement. Nitin has a Bachelor's degree in Computer Science & Engg.