About

Nivetha Venugopal is an experienced Lead Software Engineer at Fidelity Investments with over 5 years of programming experience as an Oracle PL/SQL Developer and Production support/maintenance analyst/Technical lead in the retail industry. She has worked on the analysis, design, and implementation of business applications using the Relational Database Management System (RDBMS) and has been involved in all phases of the Software Development Life Cycle (SDLC) from analysis, design, development, testing, implementation to maintenance. Nivetha has developed complex database objects and has been responsible for incident, problem, and change coordination. She has done failure mode analysis for the issues received and planned for their solution and proposed a permanent fix. Nivetha has also prepared weekly reports, presentations on the status updates on the issues, handled client escalations and concerns, and presented to clients/management. She has been involved in release meetings and ensured timely delivery of solutions with minimal impact. Nivetha has ensured that all SLAs and KPIs are met and proposed key initiatives for better SLAs and support promises. Before joining Fidelity, Nivetha worked as a Technical Lead for Finance-based applications on Oracle and Basware for client IKEA at IBM. She was also a Senior Oracle database developer for clients Shop Direct UK & IKEA Germany at IBM. Nivetha holds a Bachelor of Technology (B.Tech.) degree in Information Technology from Anna University. She completed her education at Sri Ramakrishna Engineering College, which is affiliated with Anna University, and Shri Nehru Vidyalaya MHSS. Nivetha's tech stack includes Senior Software Engineer, SQL, test, and Software Engineer. With 6.78 years of relevant experience, Nivetha has proven to be a valuable asset to any team she works with.