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	Detailed first level troubleshooting, support and analysis of any IT related issue reported by Business.
	Making sure all the incident tickets are resolved and closed within SLA.   
	Basic Troubleshooting of Network issues and informing the same to concerned stakeholders.
	Handle daily technical support activities on desktop support, data network and server management.
	Providing prompt responses on all priority issues which is handled by Central teams. 
	Support asset manager for tracking and maintaining the asset inventory, filling IMACs (Install, Move, Add, and Change) and physical asset verification.
	Coordination with central IT teams (NOC/Citrix/Tools/Jiomoney/Intense) with Hands & Eye support.
	Adhere to policies as per corporate manuals and directives
	Installation/Re-installation/Configuration of Software/Application Troubleshooting of E-mail client related issues.
	Monitoring & Proactive checklist verification of tickets.
	Maintaining weekly/monthly Preventive Maintenance reports.
	Responsible for updating and closure of tickets logged on HP Service Manager ticketing tool and maintain a tracker of all the tickets raised by operation on daily basis.

ASM Technologies Limited was founded in 1992, and listed as a Public Limited company in 1994. Today, we are one of India’s most reliable name in the field of engineering and technological services, providing top-notch solutions for product development across various business verticals. Headquartered in Bengaluru, India, we also have offices in Singapore, USA, UK Canada, Mexico and Japan. Our extensive set of capable and talented engineers, design and develop projects on par with global standards to deliver international-class products within scheduled timelines.We work collaboratively, adding our domain expertise and knowledge, to your ideas. This partnership helps the co-creation of comprehensive solutions that are professionally competitive and qualitative, thereby ensuring that the end-product is nothing short of excellent.ASM Technologies have partnered with world-class organisations (open edX, Infoblox, Mentorware) and institutions (IISc, Bengaluru) to ensure end-to-end agility, credibility and security in every project we undertake.No project is too large or small. If you have any engineering challenge, or if you are interested in any of our services, we would love to talk with you and work with you to find the right solutionSpecialtiesProduct Engineering & Design, Project Management Consultancy, Cloud Services (Cloud based developments), IoT Applications and services, Outsourced Product Development, Sustenance Engineering & Support for Networking Products

•	Installation and troubleshooting of Operating System Win 10,8.1, Win7,XP, Win vista, . 
•	Installation, Configuring, troubleshooting and maintaining of e-mail accounts (Outlook). 
•	Handling the Daily Technical calls from users and giving proper solution. Create Daily Call
        Report on day basis call.
•	Scheduled checkup of Symantec antivirus and updates latest antivirus patch.
•	Updating of operating system and other software.
•	Remotely providing application support & PC problem by net meeting & team viewer software at area offices.
•	Blue screen Error, Display Settings, BIOS Settings.
•	Try to resolve network related problems at my level.
•	Try to resolve the Daily calls on daily basis.

Elliott Management

Puuma & Company

Wipro Technologies, a division of Wipro Limited (NYSE:WIT) is is an Indian multinational provider of Information Technology services, Agile Consulting and Business Process Outsourcing. It is the first PCMM Level 5 and SEI CMM Level 5 certified global IT services organization and has a worldwide presence with global centers across 54 countries. Wipro Technologies was recently assessed at Level 5 for CMMI V 1.2 across offshore and onsite development centers. Wipro is one of the largest product engineering and support service providers worldwide. Wipro provides comprehensive research and development services, IT solutions and services, including systems integration, information systems outsourcing, package implementation, software application management, and datacenter managed services to corporations globally. Wipro also provides consulting services under various practices such as Business Transformation, Process Excellence, Enterprise Architecture Consulting, Customer Relationship Management, Supply Chain Management etc. In the Indian market, Wipro is a leader in providing IT solutions and services for the corporate segment offering system integration, network integration, software solutions and IT services. Wipro also has a strong presence in niche market segments of consumer products and lighting, infrastructure engineering and healthcare. In the Asia-Pacific and Middle East markets, Wipro provides IT solutions and services for global corporations. Wipro’s Ads’ are listed on the New York Stock Exchange (NYSE), and its equity shares are listed in India on the Stock Exchange - Mumbai (BSE), and the National Stock Exchange (NSE). In Oct 2016, Acquired Appirio, a US-based company that helps companies implement cloud applications like Salesforce and Workday, for $500 million. In 2020, the company recorded annual revenues of $8.3 B and a net profit of $1.5 B.In 2021, the company recorded annual revenues of $10.07B and a net profit of $1.64B

Provider of IT suite solutions and consulting services

•	Installation and troubleshooting of Operating System Win XP, Win vista, Win7. 
Win 2003 or 2008 Server.
•	Installation, Configuring, troubleshooting and maintaining of e-mail accounts (Outlook). 
•	Handling the Daily Technical calls from users and giving proper solution. Create Daily Call Report on day basis call.
•	Creation/Deletion/Modification of user Accounts/groups/organizational units in active directory.
•	Scheduled checkup of McAfee antivirus and updates latest antivirus patch.
•	Updating of operating system and other software.
•	Remotely providing application support & PC problem by net meeting & team viewer software at area offices.
•	Blue screen Error, Display Settings, BIOS Settings
•	Try to resolve network related problems at my level.
•	Try to resolve the Daily calls on daily basis and escalates the calls as per Escalation Matrix.
•	Continuously follow up the vendors and Top level management for resolving the calls.
•	Installation and Troubleshooting of Network Printers. .
•	Installation of wireless Data card.
•	Assembling of PCs and Configuration & installation internal and external modems and LAN         cards for Internet and all types of Hardware Devices.
•	Diagnose and troubleshoot all the desktop & Laptop related problems

•	Installation and troubleshooting of Operating System. Win XP, Win 2003, Win vista ,Win7 ,Win 2008 
•	Installation, Configuring, troubleshooting and maintaining of e-mail accounts (MS Outlook 2003, 2007, Outlook express). 
•	Handling the Daily Technical calls from users and giving proper solution. Create Daily Call Report on day basis call.
•	Monitoring of LAN and Leased line through multiping tools.
•	Scheduled checkup of McAfee antivirus and updates latest antivirus patch.
•	Updating of operating system and other software.
•	Remotely providing application support & PC problem by net meeting & team viewer software at area offices.
•	Try to resolve the Daily calls on daily basis and escalates the calls as per Escalation Matrix.
•	Continuously follow up the vendors and Top level management for resolving the calls.
•	Installation and Troubleshooting of Network Printers.
•	Installation of wireless Data card.
•	Assembling of new PCs and Configuration & installation internal and external    modems and LAN cards for Internet and all types of Hardware Devices.    
•	Updating operating system and other software.
•	Remotely providing application support & PC problem by net meeting
•	Various types of Driver Installation like Printer, Audio Driver, Display Driver,      USB Device etc.
•	Responsible for Maintaining and Providing 100% Desktop & Laptop Maintenance & Managing.
•	Handling the Daily Technical calls from users and giving proper solution. Create Daily Call Report on day basis call.
•	Continuously follow up the vendors and Top level management for resolving the calls.

JPMorgan Chase & Co

Credit Mutuel

Credit Agricole

HSBC France

BNP Paribas

TowerBrook

HSBC

Societe Generale

Concept2Silicon Systems (C2SiS) is focused on providing complete solutions for complex SoC and System designs with best in class engineering capabilities and most cost-efficient business model. Our highly capable engineering team has experience in delivering 200+ silicon and system design solutions to its' customers in the most advanced semiconductor process technology nodes up to 28nm.Our specific areas of expertise include:•   High-performance processor cores•   High-performance Graphics and multi-media cores•   SoC and sub-systems built around the processor, graphics and multi-media cores•   Derivative products with focus on area and power reduction, performance enhancements and cost reduction•   Innovative products / system design in Consumer, Telecom and Wireless domainsOur engineering solutions are classified into two categories:•  Concept2Silicon – From architecture, micro-architecture, design creation, selection and integration of       IPs, design verification, silicon implementation – Synthesis, DFT, Place and Route, Timing closure and tape-     out – package engineering, ATE testing  to path for silicon manufacturing.•  Concept2Systems – From system architecture, system prototyping, selection of technology and     components, system integration, firmware development, compliance validation and debug, product     engineering to path for system manufacturing with focus on creating differentiated product features and     minimizing the BOM cost.

Provider of construction management and property development services