About

Pankaj Singh is a seasoned Lead Product Manager with over 11 years of experience in the banking and financial services sector. He has a strong focus on client interaction and digital transformation, utilizing Agile (Scrum, Safe) models to drive innovation and growth. Pankaj's diverse experience includes requirements engineering, process mapping, process re-engineering, business process modeling, system and data analysis, and more. Pankaj's functional area of expertise includes digital payments, cards and payments, wallets, tokenization, merchants and issuers onboarding, credit and debit cards, electronic financial switches, ISO-8583-1992 message formats, ATM-POS transactions, acquiring, issuing, ACH, TSYS, private banking, advisory, CRM (customer relationship management), mortgage, lending, consumer loans, and KYC. Currently, Pankaj is serving as the Lead Product Manager Technical at Mastercard, where he is responsible for driving digital payments. In the past, he has worked as an Assistant Vice President at Credit Suisse and as a Tech Product Owner at Barclays. Pankaj holds a Bachelor's degree in Computer Science from Oriental Institute of Science and Technology (OIST). He is skilled in product management, tokenization, parts-of-speech, and test. With 12.95 years of relevant experience, Pankaj is a valuable asset to any organization looking to drive digital transformation and growth in the banking and financial services sector.