About

Paras Manocha is an experienced Operations Engineer (DevOps) with a strong background in AWS and Microsoft technologies. He is currently working as an Operations Engineer II at Amazon, where he provides technical assistance to premier customers of AWS worldwide. Paras has a proven track record of resolving complex issues and suggesting the best AWS services to enhance customer workload. As a Technical Advisor, Paras evangelizes best practices to optimize Microsoft and AWS technologies. He has excellent client relationship management skills and provides a consistent support experience to customers. Paras is also known for his ability to learn hard things fast and produce at an elite level. Paras has worked on various platforms, including Linux, Elastic Container Services (ECS), Kubernetes, Elastic Kubernetes Service (EKS), and AWS X-Ray. He is proficient in JavaScript and has experience in automation document creation to simplify administrative tasks for customers. In his previous roles at Amazon, Paras worked as a DevOps Support Engineer and Cloud Support Engineer II. He managed irritated customers, acted as a Trusted Advisor, collaborated with service teams to discuss bugs, and delivered consistent customer experience. Paras also hired new members across different teams and delivered training to ramp up engineers on different AWS services. Paras holds a Bachelor's degree in Computer Science from Kurukshetra University, where he graduated in 2013. His relevant experience spans over 9 years, during which he has developed expertise in AWS, DevOps, web development, Kubernetes, ECS, and JavaScript. Paras is a valuable asset to any organization looking for an experienced Operations Engineer with excellent client relationship management skills.