About

Parvathi Marreddy is a Salesforce Certified Administrator with a strong background in SaaS, CRM, client onboarding, and customer success. She is a highly motivated and inquisitive individual who enjoys learning new tools and technologies to build a robust career in IT. With over 4 years of experience in the SaaS industry, Parvathi has a broad knowledge of CRM applications like Zoho and Salesforce, BI tools like Power BI and Zoho Analytics, and ticketing tools like Zoho Desk. Parvathi has an agile approach and is able to communicate well with clients, understanding their business needs and working with them to implement their requirements using SaaS tools. She is a quick learner with great work ethics, making her a valuable and reliable team member. Parvathi is constantly improving her skills on CRM and data analytics by learning different tools and technologies to keep up with industry standards. Currently working as a Senior Software Engineer-BA at Valuelabs, Parvathi is responsible for the ICX tool (billing system) improvement/management for a leading DTH & PayTV provider in Europe (M7 group SA). Her role involves business analysis and she uses her skills in Salesforce, SQL, and software engineering to deliver results. Prior to this, Parvathi worked at Zoho as a Product Expert and Product Onboarding and Implementation specialist. Parvathi holds a Bachelor's degree in Computer Science Engineering from SRK Institute of Technology, Enikepadu, Vijayawada-521108 (CC-X4). Her technical skills include Salesforce, SQL, and software engineering. Parvathi's relevant experience in the industry is 4.78 years.