About

Pooja Tanwar is an experienced Lead Software Engineer at TietoEVRY, specializing in ServiceNow development and administration. With over 8 years of IT experience, Pooja has worked on various modules of ITSM, HR, and ITOM, and has hands-on knowledge of Service-Now OOB functionality, CMS, and custom integrations. She has worked with different versions of SNOW, including Eureka, Fuji, Helsinki, Istanbul, and New York. Pooja has a strong understanding of ServiceNow's Import Sets, Update Sets, Choice List, UI Policies, Business Rules, Client Scripts, Catalog Client Scripts, Scripts Includes, ACLs, and Tables creation. She also has experience with Soap and Rest outbound integration and has designed workflows to automate business processes using both ServiceNow and Jelly Script, JSON Functions. Pooja is an expert in designing forms using ServiceNow and has excellent knowledge of configuration and upgrades. Currently, she is working with Discovery modules at TietoEVRY. Prior to her current role, Pooja worked as a Senior Software Developer at TietoEVRY and a ServiceNow Developer at Amdocs. Pooja completed her high secondary education in Mathematics from SSM Indore in 2008. She has a relevant experience of 10.86 years and is skilled in software engineering, senior software engineering, integration, and UI. With her expertise in ServiceNow development and administration, Pooja is a valuable asset to any organization.