About

Poorva Sardana is a highly experienced Technical Consultant and Team Lead with over 5 years of experience in the industry. Currently working at Basware, Poorva has a proven track record of delivering high-quality results and exceeding client expectations. She is now seeking new opportunities to further her career. In her current role as a Technical Consultant at Basware, Poorva is responsible for providing technical expertise and support to clients. She works closely with clients to understand their needs and requirements and ensures that solutions are delivered on time and within budget. Poorva is also responsible for managing a team of technical associates and ensuring that they are delivering the best possible service to clients. Prior to joining Basware, Poorva worked at Tech Mahindra where she served as a Team Lead and Escalation Manager. In her role as a Team Lead, Poorva managed a team of 40 people and was responsible for handling client escalations, client meetings, and other day-to-day activities. She was also awarded the ACE Awards for best performer for two consecutive years. As an Escalation Manager, Poorva worked closely with AT&T clients and was responsible for carrying out the expected work as agreed and supervising the team for best practices. She was also a core member of the team that established the AT&T project (Fusion) in 2018. Poorva has a Bachelor's degree from Chitkara University and completed her secondary education at Sacred Heart Senior Secondary School. She has relevant experience of 6.60 years. Overall, Poorva is a highly skilled and experienced professional with a proven track record of delivering results. She is now seeking new opportunities to further her career and take on new challenges.