About

Prabhakar Bhat is an experienced IT professional with over 13 years of experience in IT support functions, after-sales support, client/server/storage support, escalations management, key account management, installation & configuration, converged infrastructure, converged cloud, automation applications, data-center management, and 3 years with power electronics and telecommunication equipment's. Currently, he works as an Engineering Resolution at Hewlett Packard Enterprise. He is ITIL V3 Foundation/HP APS certified on servers and BladeSystem solutions/CompTIA A+ Plus certified engineer. Prabhakar's strengths include deployment, support, and administration of IT infrastructure like HP Proliant, Proliant Blase Systems, MSA Storage Boxes apart from handling and managing Monitoring tools like HP SIM, OneView. He also possesses in-depth knowledge of HPE Virtual Connect Technology, Fibre Channel Technology, FCoE, ITIL process - Incident Management, Change Management, Project Management. He has significantly contributed to training peers and co-workers across multiple server technologies. He is an effective problem solver, decision maker, and an organized team player. Currently, Prabhakar provides Level 3 support to HPE customers focusing on Virtual Connect firmware, Integrated Lights-Out (iLO), HPE OneView, HPE Synergy, which is the highest level of support in Asia Pacific on these products. He investigates technical problems to determine the root cause, researches and answers customer questions, and investigates and resolves potential security threats to the above products outlined in Common Vulnerabilities and Exposures (CVE). In the past, Prabhakar has worked as an HPE GCC ISS L2 Engineer and Technical Solutions Consultant III at Hewlett Packard. He has also worked on various projects intended to continually improve/upgrade technology infrastructures. Prabhakar holds an MCA degree from Sikkim Manipal University (2008) and a BSC-IT degree from Sikkim Manipal University of Health, Medical and Technological Sciences. He also holds a diploma in Electronics & Communication from the Board of Technical Education, Bangalore. Prabhakar's technical skills include infra, research scientist, integration, and test. With 18.12 years of relevant experience, Prabhakar is a reliable and knowledgeable IT professional.