About

Prachi Shukla is a dynamic and results-driven professional with 1.85 years of experience in customer service and business development. Currently working as a Customer Service Representative at brucira, Prachi is responsible for ensuring customer satisfaction and managing client relationships. Prior to her current role, Prachi worked as a Business Development Counsellor at planetspark, where she successfully generated leads and converted them into sales. She also worked as a Customer Service Representative at dhani, where she honed her skills in problem-solving and conflict resolution. Prachi is currently pursuing a Master of Business Administration in Human Resources Management/Personnel Administration from nmims (Distance Learning), with an expected graduation date of December 2024. She also holds a Bachelor's degree in Hotel/Motel Administration/Management from the Institute of Hotel Management, which she completed in December 2020. With her educational background and professional experience, Prachi has developed strong communication, interpersonal, and organizational skills. She is a quick learner and has a passion for delivering exceptional customer service. Prachi is a team player who thrives in a fast-paced and challenging work environment. In her free time, Prachi enjoys reading and exploring new places. She is also actively involved in volunteering activities and believes in giving back to the community. With her positive attitude and dedication, Prachi is poised to make a significant contribution to any organization she works with.