About

Pradeep Bamane is a seasoned Senior Software Engineer with over 3 years of experience in L1/L2 level of Production/Application Support. He is currently working at HSBC and is responsible for providing back-end support to applications, attending production calls, and troubleshooting the application. Pradeep has a good understanding of ITIL operational processes like Incident Management, Problem Management, and Service Improvements. He also has experience in monitoring Informatica jobs, executing Informatica jobs, and handling aborts with the support vendors. Pradeep has a strong technical background and is proficient in UNIX command and SQL queries. He also has conceptual knowledge in Unix Shell Scripting. Pradeep has interacted with business users, collected requirements, analyzed requirements, and recommended solutions. He has monitored and resolved the P2/P3 tickets and provided support to clients on a 24*7 basis. Pradeep is also responsible for checking email alerts, notification mails, and any tickets in the queue with their priority. Pradeep has previously worked at TCS as a Senior Support Engineer and at L&T as a Process Specialist. At TCS, he was responsible for executing shell scripts, file checking on UNIX server and moving files from SFTP server to system server, preparing reports on daily basis, scheduling/ executing/ holding/ rerunning and killing the jobs in control-M, and log analysis for failed jobs. At L&T, he created incident and service request as per requirement, involved in all Unix System Production Support by troubleshooting customers' urgent requests, and checked OLA for files. Pradeep holds a BCA degree from Pune University with a specialization in Computer Programming, Specific Applications. He is proficient in Software Engineering, SQL, Backend, Frontend, and Infra. With a relevant experience of 8.03 years, Pradeep is a reliable and efficient Senior Software Engineer who thrives in a challenging work environment.