About

Pragun Bhutani is a Senior Analytics Engineer at Intercom with over 7 years of experience in product management, data engineering, and business intelligence. He holds a Bachelor's degree in Computer Science Engineering from Jaypee Institute of Information Technology, Noida, and a Master's in Management from ESCP Business School, Paris. Pragun is passionate about working with engineers, product managers, and business teams to help them leverage data to optimize operations and reporting. He has experience in building and maintaining data-based processes and reporting for CXO executives of sales, customer support, financial, and product teams. Pragun has also designed the data model, tracking plan, and supervised the development of product analytics. He has implemented improved programming practices to improve stability, scalability, and maintainability of the code base. Pragun has helped teams scale from 1 to 8 data analysts, scientists, and engineers. In his current role as a Senior Product Manager - Data at Grofers, Pragun is responsible for setting up the data stack, KPIs, analytics, and business dashboards for the company. He measures the performance of product changes/features developed and tracks the performance of acquisition channels (paid and otherwise). Pragun is also involved in development tasks involving automation and intelligence or data. Pragun is proficient in several programming languages, including JavaScript and Python. He has experience in DevOps, infra, iOS, and web technologies. Pragun is fluent in Hindi, Punjabi, English, and French. He is a quick learner and always looking for opportunities to grow and learn. Overall, Pragun is a highly skilled and experienced analytics engineer who is passionate about leveraging data to optimize operations and reporting. He is an excellent team player and has a track record of successfully leading and scaling data teams.