About

Prakash Jha is an experienced Customer Success Account Manager at Microsoft with over 11 years of relevant experience in the technology industry. He has a diverse skill set that includes Linux, Windows, BigData, Database, Andriod/IOS, CDN, Development, and Storage Engineering. Before joining Microsoft, Prakash worked at Amazon where he held various technical positions such as Technical Account Manager and Cloud Support Engineer. During his time at Amazon, he gained extensive knowledge in Cloud Databases such as MySQL, Aurora, PostgreSQL, Oracle, SQL Server, Memcache, and Redis. He also has expertise in Cloud Datawarehouse, Redshift, and Cloud Compute, Network, and Storage such as VPC, EC2, S3, EBS, ELB, Route53, and Autoscaling. Prakash is also skilled in programming, scripting, and automation using Chef, Shell, and Json. Additionally, he has experience working with operating systems such as Linux, Windows, and Ubuntu. Prakash holds an Engineer's Degree in Electronics and Communications Engineering from the University of Mumbai, where he graduated in 2011. He is proficient in several technologies such as iOS, Web, SQL, MemCache, Redis, and MySQL. As a Customer Success Account Manager at Microsoft, Prakash is responsible for ensuring customer satisfaction and providing technical support to clients. He is skilled in managing relationships with clients and identifying opportunities to improve their experiences. Prakash's extensive knowledge in the technology industry allows him to provide effective solutions to clients and ensure their success.