About

Pranav Prasun is a seasoned Developer Support Engineer currently working at Salesforce, where he provides technical assistance to customers and resolves complex technical issues. With over 10 years of experience in the IT industry, Pranav has honed his skills in troubleshooting, debugging, and problem-solving. Before joining Salesforce, Pranav worked at Infosys as a Senior Systems Engineer and Systems Engineer. During his time at Infosys, he gained extensive experience in software development, testing, and maintenance. He also worked on various projects involving Java, SQL, and Oracle technologies. Pranav holds a Bachelor's degree in Computer Science from C.V. Raman University, where he graduated in 2012. Prior to that, he attended Delhi Public School in Bokaro and completed his secondary education in 2005. As a Developer Support Engineer, Pranav is passionate about helping customers solve their technical issues and ensuring their satisfaction. He is a highly skilled communicator and can explain complex technical concepts in simple terms. He is also a quick learner and adapts well to new technologies and software applications. In his free time, Pranav enjoys reading about the latest advancements in technology and exploring new programming languages. He also likes to travel and experience different cultures. With his extensive experience and passion for technology, Pranav is a valuable asset to any organization.