About

Pranav Singh is an experienced Engineering Manager with over 10 years of relevant experience in the software industry. Currently, he is serving as a Senior Product Engineer at Intercom, where he has successfully shipped ArtworkPlus, a solution to collaborate and manage packaging artwork. He has also shipped an ML solution to parse addresses and tax information from billing invoices, which helped reduce around 50% of manual work for the finance team. Before joining Intercom, Pranav worked as an Engineering Manager at Bizongo, where he came back as the Technical Assistant to the CEO and primarily worked on Growth, Product Design, and Business Strategy. His main focus was to revamp how they priced SupportBee, which helped more than double the MRR over 1.5 years. Among other things, he designed and shipped a full knowledge base software, at the time called 'KBee.' Pranav also served as a Founding Engineer at Bizongo. Pranav's educational background includes a Bachelor of Engineering (BE) in Computer Science from Chitkara University, where he graduated in 2012. He is skilled in various areas, including Software Engineering, Senior Software Engineering, ML, and product designing. As an Engineering Manager, Pranav has demonstrated his ability to lead teams and deliver successful projects. He is a strategic thinker who can identify and solve complex problems while keeping the team motivated. With his experience and skills, Pranav is an asset to any organization looking for a talented Engineering Manager who can drive innovation and deliver results.