About

Pranay Khatri is a highly skilled Senior Software Engineer with almost 9 years of experience in the IT industry. He is currently working at ServiceNow, where he is responsible for developing and enhancing major IT, employee, customer, and creator workflows. Pranay is a dedicated and hardworking professional who is committed to delivering high-quality results. Pranay's expertise lies in software engineering and infrastructure. He has a strong background in building and customizing CSM and ITSM workflows, as well as developing on-boarding and off-boarding workflows using LDAP and Workday integrations. Pranay has also worked on solution consultation for building Service Maps, and he has created efficient discovery schedules and MID server clusters for the discovery of on-prem and cloud infrastructure. Prior to his current role, Pranay worked as an Applications Developer at ServiceNow and as a ServiceNow Solutions Consultant at Cloudaction. In these roles, he gained valuable experience in developing and customizing workflows, as well as providing solution consultation for ServiceNow users. Pranay holds a Bachelor of Technology degree in Computer Science Engineering from Amity School of Engineering & Technology, New Delhi. He also attended Adarsh Public School, New Delhi, from 1998 to 2010. Pranay's technical skills include software engineering and infrastructure. He is a highly skilled professional with a deep understanding of ServiceNow workflows and integrations. Pranay is a strong team player who is committed to delivering high-quality results. Overall, Pranay Khatri is a talented Senior Software Engineer with a wealth of experience in the IT industry. He is a dedicated and hardworking professional who is committed to delivering high-quality results.