About

Pranay Mathur is a highly experienced Technical Support Engineer currently working at Microsoft. With over 11 years of relevant experience, Pranay has a proven track record of delivering exceptional technical support to clients. He is currently responsible for providing technical support and troubleshooting services to Microsoft's customers, ensuring that their issues are resolved in a timely and effective manner. Prior to his current role, Pranay worked as a System Administrator at Unify Square, where he was responsible for managing the company's internal IT infrastructure. He has also worked as a Technical Lead at Convergys, where he was the subject matter expert for Windows servers, hyper-v, cluster, storage, backup, install, updates, and Windows servicing. Pranay's technical expertise extends to a wide range of technologies, including Windows, Office, Office for Mac, Outlook.com, Skydive.com, games, and desktop hardware. He holds a Bachelor of Commerce degree from Delhi University and has completed his Bachelor of Commerce and Bachelor of Commerce, Bachelors from Kendriya Vidyalaya Noida. Pranay is a Senior Software Engineer with a passion for technology and a drive to deliver exceptional customer service. He is a highly motivated individual who thrives in a fast-paced environment and is always looking for new challenges to tackle. With his extensive technical knowledge and experience, Pranay is a valuable asset to any organization that he works for.