About

Prasanna Bhatkal is a Technical Support Specialist at Autodesk and an ITIL 4 Certified professional with over six years of experience in the IT industry. He is skilled in analytical thinking, service-level agreements, communication, IT service management, and management. Prasanna holds an Engineer’s Degree in Electrical, Electronics and Communications Engineering from Visvesvaraya Technological University. Prasanna has a demonstrated history of working in the IT industry. He has worked with various companies in the past, including Atkins and BT, where he held the positions of Subject Matter Expert and Analyst, respectively. At Autodesk, Prasanna is responsible for providing technical support to customers and ensuring that their issues are resolved in a timely and efficient manner. Prasanna's expertise in IT service management and his strong analytical skills make him a valuable asset to any organization. He is passionate about delivering excellent customer service and is committed to ensuring that customers have a positive experience when interacting with his team. Prasanna's ability to communicate effectively with customers and his colleagues has helped him build strong relationships and earn the trust of his peers. Prasanna is a highly motivated individual who is always looking for new challenges and opportunities to learn and grow. He is a quick learner and is always willing to go the extra mile to ensure that his work meets the highest standards. Prasanna's dedication and hard work have earned him the respect and admiration of his colleagues and customers alike.