About

Prateek Chellani is a Service Management Expert at CARGILL BUSINESS SERVICES INDIA PRIVATE LIMITED, with over 8 years of relevant experience in the information technology and services industry. He is an experienced Transition Specialist with a strong background in Stakeholder Management, Project and Program Management, and IT Service Support. Before joining CARGILL, Prateek worked as a Mobilisation Specialist at Accenture, where he managed Knowledge Transition from incumbent, tracked progress, mitigated risks, and set up Governance and Operating Model for Service Delivery. He also prepared process documents for Service Delivery, defined SLA metrics reporting framework and guidelines for project teams, and performed financial forecasting and tracking for Transition activities. Prateek's role also involved defining reporting framework for Service Delivery, showcasing Service Readiness to clients by performing Service Rehearsals during the Transition phase, and Stakeholder Management involving Internal Teams, Client, and Incumbent Vendors. Prateek's previous experience also includes working as a Marketing Intern at Godfrey Phillips, where he managed Brand Management for Tea in a new overseas market and explored New Business Development opportunities for entry into new product categories in the International Market. He increased Brand awareness for a Tea Brand through various initiatives, analyzed the Market Sizes, Competitive Landscape, Price Points, and Distribution Channels to aid in decision making for entry into new markets, and planned and executed an SMS campaign to increase Brand awareness. Prateek also developed an SKU wise sales plan for two quarters and coordinated with external agencies for the development of Product Story and Creatives. Prateek holds a Post Graduate Diploma in Management with a specialization in Marketing from the Institute of Management Technology, Ghaziabad, and a Bachelor of Engineering in Computer Science from Bhilai Institute of Technology. He is a strong professional skilled in Stakeholder Management, Project and Program Management, and IT Service Support.