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Prateek Nayak
Director - Enterprise Contact Center Technology || Contact Center as a Service Platform Strategist || Cloud Platform Builder || Problem Solver
Education
• rtu
• kendriya vidyalaya
Companies
• fidelity
• tcs
• fernas group of companies
Experience
13.1 Years
Find anyone’s contact
Experience
Skills
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Agile Methodologies
Amazon CloudWatch
Amazon Connect
Amazon S3
Amazon Web Services (AWS)
analytics
Architectural Design
architecture
Automation
AWS CloudFormation
AWS Lambda
Call Routing
Client Interfacing Skills
Cloud Computing
Contact Center Architecture
Contact Center Design
Contact Center Technology
Contact Centers
Continuous Delivery
Data Center
Design
DevOps
Docker
IBM Udeploy
infra
Infrastructure
Infrastructure as code (IaC)
Jenkins
JIRA
Linux
Management
Microsoft Office
Networking
Project Management
Python
Python (Programming Language)
Requirements Analysis
Scrum
security
Solution Architecture
strategy
System Design
Team Management
Vendor Management
Vision
Contact Details
Email (Verified)
nayXXXXXXXXXXXXXXXXomMobile Number
+91XXXXXXXX75Education
rtu
Bachelor of Technology (B.Tech.)
2007 - 2011
kendriya vidyalaya
XII
2005 - 2007
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