About

Pratik Guruchal is an experienced Senior Technical Support Engineer at ESDS Software Solution Pvt Ltd. With almost 9 years of relevant experience in the field, he has proven himself to be a valuable asset to the company. Prior to his current role, Pratik worked as a Technical Support Engineer at Aress Software, where he honed his skills in troubleshooting and problem-solving. Pratik holds a Bachelor of Engineering degree in Information Technology from TMES's J.T.Mahajan College of Engineering, Faizpur, which he completed in 2013. He also obtained a Foundation degree in Information Technology Project Management from NIIT in the same year. As a Senior Technical Support Engineer, Pratik is responsible for providing technical assistance to clients and resolving any issues they may face. He is skilled in identifying problems, analyzing data, and developing effective solutions. Pratik is also adept at communicating complex technical concepts to clients in a clear and concise manner. In addition to his technical expertise, Pratik is a team player who is always willing to go the extra mile to ensure customer satisfaction. He is known for his positive attitude, attention to detail, and ability to work under pressure. Overall, Pratik Guruchal is a highly skilled and experienced Technical Support Engineer who is committed to providing exceptional service to clients. His expertise, professionalism, and dedication make him a valuable member of any team.