Pratiksha Ravikumar
Customer Success Manager - Retention and Growth.
Education
• global academy of technology
• stanes anglo indian higher secondary school.
• holy innoncents high school
Companies
• confluent
• india seed ventures
• new relic inc.
• mphasis
• cisco
• synophic worldwide
Experience
5 Years
Experience
Skills
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Account Management
Business Communications
Business Development
business development
Communication
Conflict Resolution
CRM
CSM
Customer Engagement
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
customer satisfaction
Customer Service
Customer Success
Decision Making
Excel
Interpersonal Communication
IT Management
IT Service Management
ITIL
ITIL Certified
Leadership
Marketing
marketing
Microsoft Excel
Microsoft Office
Microsoft PowerPoint
Microsoft Word
operations
Operations Management
Oral Communication
Performance Management
Post-Sales
PowerPoint
Problem Solving
Problem solving
Process Improvement
Product Adoption
Project Management
Public Speaking
Requirements Analysis
requirements analysis
Routing
Sales
Sales & Marketing
Service Delivery
ServiceNow
Software as a Service (SaaS)
Strategic Planning
strategy
teaching
Team Leadership
Team Management
Teamwork
Training Delivery
Contact Details
Email (Verified)
praXXXXXXXXXXXXXXXXXXXXXomMobile Number
+91XXXXXXXXXXEducation
global academy of technology
BE - Bachelor of Engineering
2015 - 2019
stanes anglo indian higher secondary school.
Pre-University
2013 - 2015
holy innoncents high school
High School
2011 - 2013
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