About

Pritam Mangrulkar is a highly skilled Senior Consultant at Devoteam with over 9 years of experience in implementing the ServiceNow Enterprise Service Management platform. He has worked on various ITSM modules such as Incident, Problem, Change, ITBM modules including Project, Demand, Timecard, Resource Plan, Expense Line, Contract, IT GRC, CMDB, Service Catalog, HR Service Delivery, Customer Service Management, Field Service Management, and custom applications. Pritam has expertise in version upgrades of ServiceNow and has completed SOAP and REST-based integrations in ServiceNow. He has also worked on Service Portal, System localization, and Discovery. Currently, he is working as a Team Lead and ServiceNow Implementation Specialist, training over 40 associates in ServiceNow Admin and Development. Pritam is proficient in Java, JavaScript, AngularJS, C, and C++ languages. He has completed several certifications, including ServiceNow Implementation Specialist, ServiceNow Admin, ITIL Foundation, and ITIL Intermediate in Continual Service Improvement. He also has hands-on experience with Informatica and Business Objects. In his previous roles, Pritam worked as a Senior Technical Consultant at Fujitsu, where he was responsible for Servicenow Development, Lead & Architecture. He also worked as a System Engineer at TCS, where he worked as a ServiceNow developer/lead. Pritam holds a Bachelor's degree in Computer Software Engineering from the Government College of Engineering, with a graduation year of 2013. He has excellent problem-solving and communication skills and enjoys working both as a team leader and a team member. Pritam's relevant experience is 9.35 years, and he is proficient in Javascript, Java, Senior Software Engineer, and AngularJS.