About

Prithwiraj Roy is a seasoned IT professional with over 22 years of experience in the industry. He is currently the Director of Global Service Management at Sony, where he is responsible for managing global service delivery, vendor relationships, and major incident management. Prithwiraj has a strong leadership background and is a collaborator and orchestrator who focuses on the overall environment and people management. He has a business case mindset and is skilled in business and technical solutioning, problem-solving, and addressing business requirements by working closely with business groups. Prithwiraj has extensive experience in IT budgeting and forecasting, IT infrastructure, managed services, solution architecture, global service management, vendor relationship management, critical implementations, high-impact and complex transitions, global program and project management, and service delivery. He is also an expert in team management and mentoring. Prithwiraj has worked with various global organizations across different continents and cultures. He has experience in collaborating with CXO and business leaders in developing business cases and strategies for large transformation programs and following through up to realization. Prithwiraj has managed service delivery teams in India and has planned and executed global implementations of new technologies and tools across multiple locations. He has hands-on experience in driving complex IT infrastructure projects and is certified in Six Sigma Green Belt, MSP, Prince2, MCSE, and TOGAF 9. Prithwiraj holds a B.Sc. in Physics from Delhi University and has completed a Professional Certificate Programme in Business Management from the Indian Institute of Management, Kozhikode. He is a skilled IT professional with a strong technical background in infrastructure and relevant experience of 21.87 years.