About

Priya Kadam is a Senior Software Engineer at Tieto Software Technologies Limited, with over 10 years of relevant experience in the IT industry. She has a strong background in Servicenow consulting, having worked as an Associate Consultant at Atos for 7 years prior to joining Tieto. Priya's expertise lies in providing level 2 & 3 customer support for tickets assigned to the ServiceNow team, as well as general support, administration, and maintenance of the ServiceNow platform. She is also experienced in performing user account administration and governance, including group maintenance, user roles, and monitoring of single-sign-on providers. Priya has a proven track record of providing end-user technical support to resolve issues, answer questions, and provide additional training as needed. She has also conducted investigations of issues like users not receiving notifications, why task tickets are not getting generated, and tickets not getting assigned to the proper group. Priya holds a Bachelor of Science degree in Information Technology from the University of Mumbai, which she completed in 2011. Prior to this, she attended Infant Jesus High School in Mumbai, where she completed her secondary education in 2006. Priya's tech stack includes software engineering, and she is always keen to learn and adapt to new technologies. Overall, Priya is a highly skilled and experienced Senior Software Engineer with a strong background in Servicenow consulting. She is dedicated to providing excellent customer support and has a proven track record of resolving issues quickly and efficiently. Priya is an asset to any team and is always willing to go above and beyond to ensure the success of any project she is involved in.