About

Priya Sharma is an experienced Quality Assurance Engineer with over 8 years of experience in the telecommunications industry. She is skilled in Quality Management, Quality Assurance, JMeter, Test Plans, Cases & Documentation, Debugging proficiency, Regression & Negative Testing. Priya has a strong engineering background, having completed her B-Tech in Computer Science Engineering from Punjab Technical University. Currently, Priya is working as a Software Engineer QA at valuefirst. In her previous role at knowlarity - cloud communications, she worked as a QA Engineer where she identified and documented application software's quality procedures, test plans, test results, test policies, and standards to meet client requirements. She performed manual and automation testing of the products in the SDLC life cycle and worked in Agile (Scrum) methodology to create applications throughout the entire Software Development Life Cycle(SDLC). Priya also reviewed project specs and worked closely with the development team for creating and performing manual test cases. She performed manual testing of both front end and back end of the system and provided regular feedback to Scrum team for bugs/performance issues found during development lifecycle. Priya developed automation scripts using Selenium WebDriver and used Git commands for pulling/checking in the test scripts between local and remote(master) repository, creating branches for local test scripts, tracking the code changes in the local repository, etc. She also performed API validations using Postman. Prior to her role as a QA Engineer, Priya worked as an L2 Support Engineer at knowlarity - cloud communications where she explained technical information in clear terms to non-technical individuals to promote better understanding. She performed 2nd level support to all customers infrastructure and developed solutions to stabilize customer environments. Priya was responsible for incident/service call investigation, diagnosis, resolutions where possible or dispatching to the relevant higher level support, and setting Severity Levels to Problems/Issues/Defects. Priya's tech stack includes QA, Software Engineer, test, SQL, Selenium, Python, Frontend, Backend, and infra. Her relevant experience in the industry is 8.44 years.