About

Priyanka Patel is a highly knowledgeable and qualified Senior Network Infrastructure and Planning Engineer at Verizon with over 5 years of relevant experience. She possesses technical expertise and proficiency in managing large scale networks, configuring routers and switches, TCP/IP protocols, troubleshooting LAN/WAN networks, and Software-defined Networking (SDN). In her current role at Verizon, Priyanka is responsible for planning and designing network infrastructure, ensuring network availability, and providing technical assistance to resolve network issues. She also performs end-to-end trouble isolation and repair on physical and logical layer services, working with internal and external support teams, as well as with account and program management teams to facilitate fault isolation and repair efforts to meet established baseline objectives. Prior to her current role, Priyanka worked as a Network Engineer II at Verizon, where she performed triage and initial fault isolation, provided technical assistance, trouble ticket management, and process escalations. She also troubleshooted Layer 2,3 devices like CISCO, Juniper, Ciena Routers and Switches to resolve network issues. Priyanka promoted a positive team environment among peers and with managers across all functional areas. Priyanka has a Master of Science (MS) degree in Electrical Engineering/Computer Networking from New Jersey Institute of Technology. During her time at the institute, she worked as a Research Assistant, where she established the connection between hosts with open flow protocol using Open Daylight, Open vSwitch, and Mininet Framework. She separated the control plane and the data plane and modified the flow tables into switches using Postman and remote controller to forward the traffic by the switch. Priyanka also performed management, security, and other specific functions through the controller using SDN (Software Defined Networking). Priyanka's tech stack includes infrastructure and research scientist. She is a team player with excellent communication skills and a passion for learning and staying up-to-date with emerging technologies.