About

Rachel Chen is a highly experienced Engineering Manager at Amazon with over 26 years of relevant experience. She is a skilled leader who has built and led engineering teams to drive product launches, stabilization, and optimization that directly impact a company’s revenue and operations. Currently, Rachel is working as an Engineering Manager at Amazon, where she is a core component of the company’s E-Commerce platform. Her team builds tools and platform services that power a multi-tenant workflow engine that processes Amazon’s Product Catalog. She is responsible for building guardrails, toolings, and monitors to ensure tier-1 services availability and performance. The platform uses highly scalable distributed architecture to handle billions of daily updates to keep Amazon’s product catalog fresh. Prior to Amazon, Rachel worked as a Director of Engineering at Prudential Financial, where she led the engineering effort to build innovative financial solutions for a startup within the company. Their product provides personalized financial solutions to help customers plan, manage their financial needs, and grow their financial capital. She also worked as a Director of Engineering at Sooryen Technologies, where she led a distributed team of 17+ consultants to deliver client projects for this digital transformation consulting services company. Consulting projects include a secure customer-facing application for a billion-dollar financial institution, iOS and Android apps for the New York State Lottery. She was responsible for the architecture, execution, and client relationship management. Rachel holds a Bachelor's degree in Computer Science from the University of California, Berkeley. She is a Senior Software Engineer with expertise in Android and iOS technologies. Rachel is a highly skilled leader who has successfully built and led engineering teams to deliver innovative products and solutions that have a direct impact on a company’s revenue and operations.