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Radhika Deo
Sr. Specialist- Customer Success at ProHance | SaaS | Key Account Management | Client Engagement | B2B
About
Radhika Deo is a seasoned Sr. Specialist in Customer Success with a wealth of experience in SaaS, Key Account Management, Client Engagement, and B2B. Currently working at ProHance, Radhika is responsible for ensuring customer satisfaction and retention, as well as building and maintaining strong relationships with key clients. Prior to her current role, Radhika worked at Varseno Solutions as a Business Development Associate - Global Sales. Varseno Solutions is a software development and consulting company with a presence in Pune, Portland, and Atlanta. Her role involved providing fast, reliable, and accurate solutions to various US clients. At Xtensible Software Technologies, she worked as an International Business Development Executive, where she assisted clients in achieving their business objectives by successfully outsourcing their business processes and functions. Radhika holds an Engineer's Degree in Electronics & Telecommunication Engineering from Rajiv Gandhi Prodyogiki Vishwavidyalaya, where she graduated in 2013. She also has a High School degree in Mathematics, Physics & Chemistry from Joy Senior Secondary School - India, where she graduated in 2007. With nearly a decade of experience in the tech industry, Radhika has developed a strong tech stack, including skills in Software Engineering and QA. Her relevant experience spans 9.86 years, during which she has honed her skills in customer success, business development, and international sales. Radhika is a results-driven professional who is passionate about delivering exceptional customer service and building strong relationships with clients.
Education Overview
• rajiv gandhi prodyogiki vishwavidyalaya
• joy senior secondary school india
Companies Overview
• prohance
• varseno solutions
• xtensible software technologies
• qspiders a unit of test yantra software solutions
• ketu software
Experience Overview
10.8 Years
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Experience
International Business Development Executive
xtensible software technologies | Pune Area, India
2015 - 2018
Assistant Manager Business Development
qspiders a unit of test yantra software solutions | Pune Area, India
2014 - 2015
Skills
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Account Management
Always Punctual
Business Analysis
Business Development
business development
business intelligence
Business Intelligence (BI)
Business-to-Business (B2B)
Client Relations
Cloud Applications
Communication
Consulting
CRM
Customer Relationship Management (CRM)
Customization
Data Analysis
Data Mining
Data Recovery
Disaster Recovery
E-commerce SEO
Email Marketing
ERP Implementations
Inventory Accuracy
Inventory Analysis
IT Recruitment
IT Service Delivery
Key Account Management
Lead Generation
Leadership
Management
Market Research
Marketing
Marketing Communications
Network Management Applications
New Client Acquisitions
Outstanding time management skills
Product Customization
Project Coordination
Project Management
Project Planning
Proofreading
quality assurance (QA)
Recruiting
Reporting & Analysis
RF Engineering
SaaS
Sales
Secondary Research
Small Business IT Solutions
Software Configuration Management
Software Engineer
Strategy
Team Leadership
Team Management
Teamwork
Technology Pre-Sales
Timely Decision Making
Vendor Management
Web Applications
Web Design
Website Promotion
Contact Details
Email (Verified)
radXXXXXXXXXXXXXXXXXomMobile Number
+91XXXXXXXX88Education
rajiv gandhi prodyogiki vishwavidyalaya
Engineer's Degree
2009 - 2013
joy senior secondary school india
High School
1993 - 2007
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