About

Raffi M. is a highly skilled and experienced Staff Site Reliability Engineer with over 15 years of experience in the devops and continuous delivery realms. He has contributed to the success of numerous ecommerce organizations and is a software generalist who has supported environments on various unix operating systems. Raffi has implemented site reliability engineering, devops, configuration management, continuous delivery and continuous integration solutions. He has worked extensively on enterprise web/application/identity management/messaging environments. Raffi's specialties include Site Reliability Engineering, Devops, Middleware, Unix, Automation, Continuous Delivery, Continuous Integration, Triaging, Debugging, and Performance. He is proficient in Python, Jython, Jenkins, Maven, Ant, bash, ksh, Jfrog, SonarQube, Subversion, Git, Github, Gitlab, Gitolite, JIRA, docker, kubernetes, AWS, Amazon Web Services, Rackspace, Ansible, redis, Akamai, Kafka, ZooKeeper, Apache Webserver, Jboss, Tomcat, Linux, Unix, AIX, Freebsd, Splunk, Dynatrace, AppDynamics, and DNS. Currently working at thesys cat llc as a Site Reliability Engineer, Raffi provides support for Ansible, linux/freebsd, AWS, ldap, kerberos, minio, ldap, Jenkins, gitolite, package repositories, security vulnerabilities, etc. He has also supported the Consolidate Audit Trail project for the stock exchanges. In his past roles, Raffi worked at Sears Holdings Corporation as a Sr Manager, Devops where he managed Deployment, Release and Middleware teams. He was tasked with Java Infrastructure migration from on-prem datacenter to AWS cloud and Dockerized java applications. At Ascena Retail Group Inc, Raffi worked as a Sr Manager, Platform Engineering and was the point person for SRE and devops needs for the eCommerce organization. He provided sre/devops support for launching maurices.com, shopjustice.com, lanebryant.com, and catherines.com on ATG (Frontend) and OMS (Backend) on Rackspace cloud and Akamai. He wrote ansible scripts for deployment of OMS applications in four environments for four brands and setting up heap dump and thread dump scripts in about 150 servers. Raffi focused on promoting scalability, performance, capacity planning, and environment management. Security/PCI/SOX compliance.