About

Raghavender Rohilla is an experienced Business Analyst with expertise in configuring and managing the Medallia platform, a CEM software that caters to leading global companies across various industries such as retail, financial services, hospitality, and telecom. He is currently working at etech global services as a Business Analyst, where he is responsible for managing customer implementations and enhancements, deploying and managing the Medallia feedback platform, and partnering with senior decision-makers at admired brands to help companies improve in the eyes of their customers. Raghavender has a proven track record of building long-standing customer relationships by improving customer feedback programs and providing support to client meetings by leveraging in-depth Medallia system capabilities. He also has experience in product implementation, working with senior team members to carry out customer implementations and program enhancements, and identifying improvements to Medallia feedback products and processes. Prior to his current role, Raghavender worked at Accenture as an Application Development Analyst and Associate, where he worked as a web and mobile application's front-end developer using HTML, CSS, and JavaScript. He has worked on frameworks like Angular 4, ReactJS, and ReactNative. Raghavender holds a Bachelor of Technology (B.Tech.) in Mechanical Engineering from Narsee Monjee Institute of Management Studies and completed his high school and higher secondary education from Kendriya Vidyalaya. He has a relevant experience of 6.61 years and possesses a tech stack that includes Frontend, test, qa, Mobile, Web, Javascript, ReactJS, React Native, and AngularJS. Raghavender is open to new opportunities and is seeking to utilize his skills and experience to contribute to the growth of a leading organization.